Q&A

What is Server Side Ad Insertion (SSAI)?

It’s a process used to insert ads into a piece of long-form content. It allows for a buffer-less transition from content to the ad, then back to content in an OTT streaming environment, providing the same user experience as broadcast TV. This process is managed by Nowtilus as an SSAI vendor. We „sit“ between the Online Video Player, Content Origin, and Ad Server to mediate the stitching of the ads into the content. By doing so we enable the personalization of every single stream containing precisely targeted ads.

Who is using SSAI?

SSAI is used by broadcast-quality media owners. This includes media owners that stream live events, stream live-linear cable TV, and have Video On Demand (VOD). This content is typically high-quality and long-form.

What device types support SSAI?

SSAI content can be accessed across all devices in both web or app environments. This means users can stream SSAI content on desktop, mobile, and connected TV devices.

What protocols and DRM schemes are supported?

We support HLS and MPEG-DASH for both Live and VOD content. Because this is primarily concerned with the server-side manipulation of manifest files, it is largely agnostic to DRM systems, which are usually concerned with the protection of the content segments. Our customers operate with either full "studio grade" DRM (Playready, Widevine, Faiplay) or encrypted HLS.

How do you do the ad targeting?

Our solution leverages your existing ad server and audience tracking solutions to perform user targeting. We are pre-integrated with ad servers and SSP platforms such as Equativ, Google AdManager and SpotX. In general, VAST 3.0 and 4.x compliant ad platforms are supported. A wide range of configuration options makes integration and validation really straightforward.

How do you do ad-tracking, reporting, ad-verification and measurement? Does your solution support Client-side tracking?

We support ad-tracking and reporting from server side with tracking beacons as a response back to the ad-serving / SSP platform once stitched into the personalized stream. At the same time we can insert tracking metadata into the stream manifests for client-side ad-tracking from the player.

As a roadmap item and if supported by your ad-serving partner we are going to support VAST 4.0 ad-verification tags for measurement and brand safety. In addition for Client-side tracking, we’ll support Open Measurement SDK and Library of the IAB, as a replacement for former VPAID implementations.

Does your solution handle high-traffic volumes?

Yes, we handle that. Our SSAI platform service is cloud-native and scales on request. It can be geographically deployed and distributed in all regions of the Microsoft Azure cloud. It is specifically designed to support the large audiences that are associated with live sports and event television. It is designed to work alongside your existing single or multi-CDN strategy for the delivery of the content source video data to end users.

Do you perform transcoding of the ad assets?

Ad transcoding is a core function of our solution. By normalizing ad content we can not only better guarantee the user experience from a qualitative perspective (such as audio level normalization), but it also guarantees stream integrity -- ensuring that an ad cannot "break" a user's streaming experience. Ad transcoding is processed with Azure Media Services, although we have an ad asset management to allow the pre-loading of ad assets as part of the ad trafficking process by your ad operations teams.

Do you support MPEG-DASH for live streaming as well?

Yes, we do. However please bear in mind that many packager vendors have yet to support SCTE-35 signaling for live MPEG-DASH, so you should check with your packager vendor for their support and roadmap. If you are a packager vendor and would like guidance on how to implement SCTE-35 signaling support within your product, please speak with us. If required we can also support you with setting up a cloud-based live encoding and packaging workflow enabled for SSAI.

What if I don't have the SCTE35 ad marker in-band in my live source?

For source signals that don’t already have in-band SCTE-35 signaling identifying ad breaks, we provide a software component, a 3rd party ad-recognition service, that provides automated ad recognition and signaling of ad breaks. Besides it can integrate with broadcaster live playout automation to determine program and ad breaks, which are then injected into the stream for onward processing by your encoding workflow.

Does Serverside.ai cache or store content segments?

No. The content segments itself will be not processed, stored or cached by serverside.ai at all. For some features it is required to keep the playlist/manifest for a defined period of time, see timeshift/startover.

Our live content is highly dynamic, can your solution cope with this?

Our solution is designed for highly dynamic ad break patterns. Unscheduled breaks, and early or crashed returns into content are supported as long as signaled in your source feeds.

Do we have to replace our current VOD encoding workflow to support server-side ad insertion?

We require that you have encoded your VOD catalog in either HLS or MPEG-DASH – how you achieve that is entirely up to you. To achieve frame-accurate ad insertion, your VOD encoding should ensure that segment boundaries coincide with the known insertion points.

We want frame-accurate insertion, but our current encoding workflow cannot support this. What can we do?

We support the acquisition and encoding of VOD titles as part of the solution which includes frame-accurate segment conditioning.

Does your solution support MRSS for VOD insertion?

Yes, and this is our recommended approach. We do however support single pod VAST responses in combination with a "placement template" that you define.

Can I bring my own CDN for the ad media delivery?

Yes. For an ad media encoding workflow with Bitmovin or ffmpeg (need to be configured by DevOps during the onboarding process), serverside.ai can provide a storage as an origin for the CDN, or upload the medias to a customer AzureBlobStorage.

What kind of ad-signaling methods are supported for Catchup / nPVR?

Serverside.ai can use the same SCT35 marker as for the live-channel. In addition the side load marker via mRSS (ad cue points) can be used as well.

How does Serverside.ai handle GDPR requirements?

Each and every GDPR related information like consent, consent string (including TCF 2.0) will be forwarded by serverside.ai transparently to the ad server in order to ensure the correct handling of the data privacy and protection rights. This applies to every other data privacy regulation as well, like US Privacy, CCPA (California Consumer Privacy Act), LGPD (Lei Geral de Proteção de Dados), POPI (Protection of Personal Information Act).